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call handling
posted in Developers
I can't set my business hours properly, getting CMN-101 errorIf you are getting a CMN-101 error when trying to update a business' office hours via the API, for example:
"errors...
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Oct 6, 2023 at 4:11pm
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asked in Users
Inbound Caller ID & Show Which Line Calling ONI have a few extensions, the main number and my personal line. both ring on my cell phone and the app. RC cannot help me...
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Sep 28, 2023 at 2:26pm
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asked in Users
Android - sound not detected when making phone callsWhen using RC Android app to make phone calls to answer calls, sound is not transmitted via phone's microphone. Onl...
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Sep 25, 2023 at 3:47pm
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asked in Users
Can i set up a call flow based on a dialing a code?Sometimes the office is closed unexpectedly, I'd like for a way to have the receptionist just dial a keycode, or pre...
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Sep 23, 2023 at 2:45pm
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asked in Developers
I get this connection error 2-3 times a day and it fixes itself...
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Sep 24, 2023 at 10:34pm
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asked in Users
FEATURE REQUEST: queue routing to VM if agents are available but REJECT the callSimple feature request - would be very easy to implement. Scenario is this:* Queue is set up to ring multiple people si...
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Sep 21, 2023 at 11:04am
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asked in Developers
Why can't we change primary members of a queue on a custom rule?We have several queue's that need to have users only when the user is available. On a normal user account, this woul...
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Sep 14, 2023 at 7:16am
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asked in Developers
hang up calls during the ringing processWe are looking to enhance our Ring Central integration to be able to hang up calls while they are still in the process o...
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Sep 7, 2023 at 12:55pm
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asked in Users
Remove old ring group userWe update our ring groups quite frequently. With the latest release when you click on Ungroup it deselects the current ...
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Aug 21, 2023 at 8:45am
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asked in Users
What happened to call handling?I am trying to set a phone to ring at the same time as another phone incase that receptionist is not at her desk the oth...
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Aug 15, 2023 at 11:49am
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